If you are not 100% satisfied with your purchase, you can return your order to us for a full refund (Returns must be unworn, in the case of shoes, clothes underwear and swimwear and not consumed, in the case of all other products, in the state you received them, and in the original packaging
With our 60 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition. Go to My Account and click on Return Item.
Once your return is received and inspected by our fulfillment centers (usually within 72 hours of receipt),your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
Promotional Items and Bundles
When a promotional item is returned, the value of the promotional item will be deducted from the refund amount.
When a bundle is purchased and only part of the bundle is returned, the bundle discount is void, and the total bundle discount will be deducted from the refund.Nonreturnable Items
- Labor, delivery and/or completed installation services
- Digital subscriptions or services
- Underwear and swimwear
- Opened consumable items such as food, drinks and batteries
- Items that are damaged or abused
- Etched or otherwise personalized items
- Opened computer software, movies, music and video games can be exchanged for the identical item but cannot be returned for a refund
- Downloadable digital content
- Mouth guards, athletic supporters, ear plugs, etc